This is depressingly familiar

The attached website has a lovely article about the use of real people to answer internet questions. You know, sort through all the hundreds of websites that a google question turns up and recommend the best answers to people.... I think that's called a - um - librarian?

http://www.washingtonpost.com/wp-dyn/content/article/2006/08/15/AR2006081501142.html?referrer=emailarticle

I'm going to consider the possiblities this presents for some commentary somewhere....